At fmc99, your privacy is not merely a legal obligation — it is a core value we take seriously. This document transparently explains how we collect, use, store, and protect the personal information of every member.
Our Privacy Commitment
We take a layered approach to protecting your information — from technical safeguards to strict organisational policies.
All data transmitted between your device and fmc99 servers is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banks. No third party can intercept or read your information while in transit.
Members' personal and financial information is stored on servers protected by multi-layered firewalls, intrusion detection systems, and strict access controls. Only authorized staff may access sensitive data.
Fmc99 has never and will never sell, rent, or trade members' personal information to any third party for marketing purposes. Your data is used solely for the operational purposes of our platform.
You have the right to access, correct, or request deletion of your personal information from fmc99's systems at any time. Such requests can be submitted directly to our support team via live chat or email.
The fmc99 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that all data collection and processing is carried out in accordance with applicable legal provisions.
The fmc99 Privacy Policy is reviewed and updated regularly to ensure it reflects current practices and compliance with legislative changes. Any significant changes will be communicated to members via a notice on the homepage.
Your privacy is our priority. By using fmc99's services, you agree to the collection and use of information as described in this Privacy Policy. Please read this document carefully to understand our commitment to protecting your personal data.
Fmc99 collects various types of information to enable us to provide a secure, efficient, and personalised service to every member. The following are the types of information we collect and their purposes:
| Information Type | Sample Data | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, identification card number, date of birth | Identity verification (KYC), fraud prevention |
| Contact Information | Phone number, email address | Account communications, security notices |
| Financial Information | Bank account number, account holder name | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security, prevention of unauthorised access |
| Usage Data | Game history, deposits, withdrawals | Legal compliance, platform analytics |
We only collect information that is genuinely necessary for the stated purposes. fmc99 does not request any information unrelated to platform operations, such as your online banking password or full credit card details.
The information we collect is used exclusively for purposes related to the operation of the fmc99 platform and the provision of services to members. The following are the primary purposes of data use:
Fmc99 does not use your information to make automated decisions that significantly affect you without human intervention. Any decisions involving account reviews or complaint resolution are subject to manual review by our qualified staff.
Fmc99 maintains a strict policy regarding the sharing of members' personal information. We do not sell, rent, or disclose your information to third parties for their own marketing purposes. Information sharing only occurs in the following limited circumstances:
Every third-party service provider we work with is required to sign a data processing agreement ensuring they handle your information to privacy standards equivalent to those of fmc99.
fmc99 will never share your password, PIN, or account authentication details with any party, including our own support staff. If anyone claims to be from fmc99 and requests such sensitive information, please report it to us immediately.
The security of your data is fmc99's top technical priority. We continuously invest in security infrastructure to ensure that members' personal and financial information is always protected against unauthorised access, data breaches, or misuse.
In the event of a data security breach affecting your personal information, fmc99 is committed to notifying you within a reasonable timeframe and taking immediate action to limit any potential impact.
Fmc99 uses cookies and similar tracking technologies to enhance the user experience, ensure session security, and analyse platform usage patterns in aggregate. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect certain features of the fmc99 platform. Analytics cookies can be disabled without impacting your overall gaming experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and fmc99's privacy policy, you have the following rights regarding your personal information:
Request a copy of the personal information we hold about you
Request correction of inaccurate or incomplete information
Request data deletion subject to legal requirements
Object to the processing of data for direct marketing purposes
Receive your data in a machine-readable format
Request restriction of data processing under certain circumstances
To exercise any of the above rights, please contact the fmc99 support team via live chat or email. We are committed to responding to privacy-related requests within 30 business days from the date a complete request is received.
Fmc99 only retains your personal information for as long as it is necessary for the purposes stated in this Privacy Policy or as required by applicable Malaysian law.
Once the relevant retention period has expired, your information will be securely deleted or anonymized in accordance with fmc99's established data disposal procedures. This process is carried out automatically and periodically to ensure no unnecessary legacy data is retained in our systems.
Fmc99 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or improvements in how we protect member information.
When significant changes are made to this Privacy Policy, we will notify you through one of the following methods:
Your continued use of the fmc99 platform after the effective date of any changes will be considered your acceptance of the updated Privacy Policy. If you disagree with any changes, please discontinue use of the platform and contact us to discuss available options.
If you have any questions, concerns, or complaints regarding how fmc99 handles your personal information, our privacy team is ready to assist through the following channels:
Fmc99 is committed to responding to all privacy-related inquiries within five (5) business days. For formal complaints or disputes regarding data protection, you also have the right to submit a complaint to the Department of Personal Data Protection Malaysia if you believe your rights have been violated.
This Privacy Policy is part of fmc99's overall commitment to member security and trust. For more information regarding terms of use, please refer to the Terms and Conditions us.
Play with Confidence
Fmc99 protects your privacy to the highest security standards. Register now and enjoy a safe, fair, and entertaining online experience.
256-bit SSL encrypted | PDPA 2010 Compliant | 18+ only